FAQ's

Gearrista removes surface particles from the chain and cassette through controlled, dry brushing. The system is designed to remove particles before they become abrasive, while preserving the existing lubricant film. Gearrista does not aim to strip the drivetrain completely clean. Instead, it reduces particle buildup continuously through frequent use, making deep cleaning necessary less often.

No. Gearrista operates without water, decreaser, or detergents. The system is designed for dry, indoor use - clean, predictable, and apartment-friendly.

Gearrista operates via standard 230V EU household power connection.

Yes. Gearrista is designed for both road and gravel drivetrains. Frequent use is particularly beneficial in dusty or mixed surface conditions.

Gearrista is classified IP44 and can withstand occasional splashes of water. However, the system is designed for indoor use and should not be stored outdoors or exposed to prolonged moisture.

Brush lifespan depends on usage frequency and riding conditions. Under normal use, a brush typically lasts between eight (8) and twelve (12) months before replacement is recommended.

Brush size is determined by cassette geometry. For cassettes up to and including 10–34, use the small brush. For cassettes larger than 10–34, use the large brush.

No. Gearrista is a preventive drivetrain maintenance system designed for frequent use. It reduces contamination continuously rather than replacing periodic deep cleaning.

Weight: 6.5 kg

Dimensions: 65 × 62 x 32 cm (H × W × D)

After every ride. Gearrista is built on frequency and repetition. Small amounts of particles are removed before they become embedded in the lubricant and form abrasive paste. The process takes 10 minutes and is designed to be part of a repeatable routine. Consistency is what prevents wear - not intensity.

Compatible with road and gravel drivetrains from Shimano, SRAM, and Campagnolo. Compatibility depends on cassette geometry and correct brush size selection.

Yes. Gearrista is fully compatible with electronic drivetrains, including Di2, eTap and EPS systems. The system operates externally and does not interfere with electronic components.

Gearrista is designed for dry, preventive maintenance. Excessive mud should be removed manually before use. The system is not intended for heavy, wet dirt.

No. Gearrista operates through controlled, dry brushing designed around drivetrain geometry and tolerances. The brushes follow the chain and cassette profile with calibrated contact pressure and low rotational speed. The purpose is to remove surface - not material. There is no grinding force, no stripping and no mechanical abrasion of metal surfaces when used as intended.

No. Gearrista removes surface particles while preserving the lubricant film. The system is designed to prevent particles from settling into the lubricant - not to strip the drivetrain clean. Periodic re-lubrication and deep cleaning are still required when needed, but significantly less often with consistent use.

Yes. Gearrista is designed for modern high-end road and gravel bicycles. The system interacts only with the chain and cassette and does not apply force to the frame, derailleur, or bearings. No water, no decreaser and no aggressive cleaning agents are involved. This makes it suitable for use with carbon frames and premium drivetrain components.

Press the release button on the brush stem and remove the brush. Click the new brush into place — no tools required.

The bottom tray can be removed and cleaned using a cloth. For long-term maintenance, we recommend wiping the interior surfaces with a cloth every six (6) months - or as needed depending on use.

Gearrista is designed for private consumer use. Commercial use voids warranty unless otherwise agreed in writing. For commercial or workshop applications, please contact us directly.

Payment is charged when the product is ready for dispatch from our warehouse.

Yes. You may cancel at any time before shipment for a full refund of your deposit. Cancellation must be requested in writing via email before shipment confirmation is issued. Once shipped, standard return policy applies.

In the unlikely event of production delays, customers will be informed immediately with a revised estimated shipping date. You may choose to keep your order or cancel it.

Pre-order allows us to produce in controlled batches aligned with demand, ensuring consistent quality and responsible scaling.

Gearrista comes with a two (2) year warranty covering manufacturing defects under normal, intended use. Normal intended use refers to use by a private consumer in a non-commercial setting. The warranty does not cover misuse, lack of maintenance or normal wear and tear. Brushes are considered wear components and are not covered by the warranty. Your statutory rights under applicable consumer law remain unaffected.

After delivery, you have the right to withdraw from your purchase within fourteen (14) days, in accordance with EU consumer protection law. Returned products must be handled with reasonable care and returned in a condition that allows resale, including original packaging and all included components. Return shipping costs are borne by the customer. If the product has been used beyond what is necessary to establish its nature and functioning, a deduction may apply in accordance with EU consumer law.

Pre-orders are expected to be shipped four (4) months after order confirmation. The estimated shipping month is clearly stated on the product page at the time of the pre-order. You will receive a shipping confirmation with tracking details once your order leaves our warehouse. Delivery timeframe is an estimate and subject to production and supply conditions.

Yes. We currently ship within the EU. Shipping costs and applicable VAT are calculated at checkout. Once your order has been shipped, you will receive a confirmation email including tracking details and carrier information.

If your package arrives visibly damaged, please contact us within 48 hours of delivery and include photos of the packaging and product. We will assess the case and arrange replacement if necessary.